Essentials
$450 a month
4 hours included
For a small shop that mostly needs someone to call.
- Phone, text and email support
- On-site visits when something needs hands
- Website and Google listing updates
The tech person you call.
I’m Barnabas Kendall. I help small businesses and nonprofits across the East End, from Riverhead to Montauk, with computers, websites, software and everything in between, for one flat monthly price. Think of me as your part-time tech department, shared with a few of your neighbors.
If it plugs in, logs in or lives online, it’s probably my job.
- “Our computers are a mess.”
- Repairs, setup and upgrades. Backups that actually run. Wi-Fi, printers, passwords and email that behave.
- “Our website is embarrassing.”
- A redesign all at once or a page at a time. Updates when your hours, prices or staff change. Google listings so people can find you.
- “We pay for software nobody uses.”
- Getting the most out of what you already have: scheduling and field-service apps, QuickBooks, Microsoft 365, online marketplaces. Untangling messy data and inventory.
- “Nobody has time to train us.”
- Patient, in-person lessons for you and your staff, plus a short written cheat sheet to keep by the desk.
- “We should really be posting more.”
- Social media, photos, short videos, email newsletters and fundraising pages, set up so you can keep them going.
Not on the list? Ask me.
I’m happy to figure it out with you. That’s honestly my favorite part of the job. Sometimes the answer is a bit of custom software. More often it’s a setting nobody found, or a simpler way of doing the same work. And if something really isn’t my area, I’ll tell you straight and help you find someone good.
How it starts
A Tech Checkup
$350, one visit
I come by and look at your computers, accounts, software, website and backups. Then I write up what I found in plain English: what’s fine, what’s risky and what’s worth fixing first. If you sign up for a plan, the $350 comes off your first month.
Pick a plan
Choose the number of hours that fits your business. You can move up or down any month.
Call me when something comes up
You reach me directly, not a help desk. I come by in person when it needs a visit and handle the rest remotely.
Plans and prices
The same price every month, so there are no surprise bills.
Standard
$750 a month
8 hours included
For a business that runs on its software.
- Everything in Essentials
- A monthly check-in to look ahead
- Steady progress on bigger work, like a website rebuild or a data cleanup
Partner
$1,100 a month
12 hours included
For organizations with a team and an office.
- Everything in Standard
- Same-business-day response for urgent problems
- Staff training sessions
- A quarterly planning meeting with your leadership
How the hours work
- Unused hours roll over to the next month, then expire. Busy months and quiet months even out.
- I log every hour and send you the log with each invoice.
- If you’re about to go over, I’ll tell you first. Extra hours are $95, and only with your OK.
- Bigger projects, like a brand-new website, get a written quote up front.
- Software, hosting and hardware are billed at cost or set up in your name, so you own them.
- Month to month. Cancel with 30 days’ notice.
Hi, I’m Barnabas.
I’ve been building websites and software for about 30 years, for everyone from national electronics marketplaces to the ferry I ride to the mainland. I live on Shelter Island, and I’ve spent the last few years helping local organizations get their websites and tools in shape.
I started Sky Castle Tech because I kept meeting business owners stuck with technology that was supposed to save them time. Most of them don’t need a full-time IT person. They need someone they know, who picks up the phone, explains things without jargon and is still around next month.
It’s just me. When you call, you get me.
Book a Tech Checkup
Tell me a little about your business and what’s bugging you. I’ll get back to you within one business day.
Email hello@skycastletech.com